How do I enroll in the OrbisPay app?
OrbisPay is a financial wellness platform designed for employees. However, employers need to partner with OrbisPay before their employees can utilize its services.
Follow the following steps to complete your enrollment:
- First, download the OrbisPay application from the App Store or Play Store.
- Open the app and on the top bar enter your registered email then tap "Find My Account"
- On the following screen, enter the 6-digit verification code sent to your registered email address (and mobile number if registered). Then press "Continue"
- On the bottom a prompt of "Terms of Service & Privacy Policy" will appear, Accept the "Terms & Privacy Policy" by clicking on the checkbox and tap "Continue"
- On the next screen select the state where you file your taxes and click on "Continue"
- On the next screen, set up your 6-digit PIN and tap "Get Started"
- Your "Enrollment" is completed.
- Now you can log in with the PIN you have just created.
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Initial Employer Signup:
It's important to note that employers must complete the sign-up process before granting their employees access.
Platform Availability:
If your employer is currently using OrbisPay, we encourage you to attempt access using all the registered email addresses associated with your account.
Further Assistance:
If the system is unable to locate your account, we recommend contacting your employer for additional support.
We are dedicated to ensuring a seamless experience for you and are here to assist with any inquiries. Feel free to reach out to our customer support team for guidance.
For further inquiries don't hesitate to get in touch with our support team. Please chat with an expert or call our helpline at 888-308-4030.
Note: Our hours of operation are Monday to Friday, from 8 a.m. to 6 p.m. ET (Eastern Time).