Knowledge Base
General Information
General Information
Getting Started
Banking
Funding
Payroll
Deductions
Statements
Phone/Equipment Problems
Fees
Account Creation
Funding Issues
Advance Fees
Advances
Deduction Issues
Sign up
Account
Transactions
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Knowledge Base
General Information
General Information
Getting Started
Banking
Funding
Payroll
Deductions
Statements
Phone/Equipment Problems
Fees
Account Creation
Funding Issues
Advance Fees
Advances
Deduction Issues
Sign up
Account
Transactions
General Information
Any information about OrbisPay and the functions of its applications
Does OrbisPay charge Interest on "On-Demand Pay"?
I am unable to access my OrbisPay account as it appears to have been disabled or paused.
Can I have multiple OrbisPay accounts?
How will my salary be affected?
What is OrbisPay?
How does OrbisPay work?
I'm Having Trouble Accessing the OrbisPay App?
Why have I Been Locked out of the OrbisPay App?
What happens when an employee accesses funds, but their employment is discontinued?
How Do I Opt-Out of OrbisPay?
How Do I Log Out of the OrbisPay App?
How do I Track My OrbisPay Activity?
How Do I Change Personal Details?
What are the benefits of OrbisPay?
Why use early Earn Wage Access?
What If My Employer Doesn't Have a Current Partnership With OrbisPay?
Why Can't I Download the OrbisPay App?
Does OrbisPay require my Social Security number?
Getting Started
How long does the sign-up process take?
How do I reset my PIN after I have logged into the Orbispay application?
How do I reset a forgotten PIN?
How do I signup using the OrbisPay app?
How do I log into Orbispay?
How do I Download the OrbisPay App?
Why is my sign-up still pending?
What's the best way for me to find answers in OrbisPay?
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Banking
How Can I Check If My Bank Account Is Compatible With OrbisPay?
How do I receive the funds?
How Do I Validate My Bank Account If Required?
Funding
Can I set a "Self" Limit for My OrbisPay Activity?
How do I calculate my earnings?
Can I Request funds for my Future Shifts?
How Is My Holiday/Sick/Maternity Leave Pay Calculated?
How much money can I get from OrbisPay?
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Payroll
How is my salary affected if I access on-demand pay?
Why haven't my shifts been updated?
When are my worked hours updated?
How Will My Expected Payday Be Impacted?
Deductions
Can I Make a Payment to My OrbisPay Ledger?
Will there be an impact on employee's taxes?
Statements
How do I view My OrbisPay Statements?
Phone/Equipment Problems
My Phone won't let me Log out and I can't log back in!
Fees
How much does it cost?
Account Creation
I want to create an account and your application isn't allowing me to
I downloaded OrbisPay from the App store, but I can't create an account.
